MORE NEW AGENTS IN THE TTAND PIPELINE
The number of TTAND agents now tops 1,250, with support from 63 TTAND staff members, including 37 in Canada and 26 in India. “Why two teams? It helps keep costs down, and allows us to allocate more money for things like marketing and training,” said Friisdahl.
That 1,250+ total includes 109 agents who joined TTAND in the past 18 months. In addition, there are 886 more people in the pipeline. “Some people say the retail travel industry is dying. I don’t think so,” said Friisdahl.
Training the newcomers