CHICAGO (CBS) — An Oak Lawn travel agency accused of scamming families is expected back in court Thursday.

Maysoon Nasir is accused of improperly pocketing tens of thousands of dollars.

Her arrest came after multiple CBS 2 investigations into complaints about the Oak Lawn woman’s refusal to return money to customers whose trips didn’t pan out.

CBS 2 heard tales of flight confirmation numbers that didn’t work and sagas